Haus FAQ
General Questions
2835 Virgo Ln Dallas, TX 75229
No, all of our customers must mail their cases at their expense.
Yes, we are proud to fabricate our products at our Dallas Texas Facility.
We offer shipment to Canada and Mexico at this time.
Yes, you can upgrade your shipping even after the order has been completed, as long as the case has not been shipped yet.
Please contact our office team for assistance regarding this request at info@hausmilling.com or 833-428-7645.
Yes, we offer rush turnaround options for urgent cases, with additional fees depending on case complexity and required turnaround time.
Please contact us to check availability and receive detailed information.
You can find detailed information about the coverage and how to request a remake on this page. (Click here)
Cut-off Time
3:00 PM CST
11:00 AM CST
11:00 AM CST
11:00 AM CST
My Account
In your account page, you will see all of your order numbers.
Click on the order number to get an invoice, right-click and then click print to able to print the your invoice.
Yes, in your account page you will find 'view address'. Click the edit button your address book entries.
You can get started by clicking the human icon in the upper right corner of the our website or Click here.
If you are not our member yet, you can click the 'Create account' button to become a member.
Members of the Haus Milling Center can receive A FREE CROWN COUPON worth $17 every Monday in the morning via email.
You can find your tracking number in two ways:
- Email notification
Once your order has shipped, a shipping confirmation email with the tracking number will be sent to you. You can check the tracking number directly in that email.
(Please note: if you are not subscribed to email notifications, you may not receive this email.) - My Account on our website
Log in to your account on our website and go to My Account > Order History. Click on the relevant order number to view the detailed order information. You will find a button to access the tracking number and shipping details.
How to submit design files
Remake Insurance
At Haus Milling we stand behind our work.
Any order needing to be remade due to aTECHNICALissue caused on our end will be remade at no additional cost to the customer.
However, due to the custom work we make, we do NOT offer free remakes without the purchase of Haus Insurance for orders in which a new impression, lab scan, intra-oral scan, model or STL file is submitted again.
Haus Insurance covers a one time remake request from the order in which it was purchased. It is up to the customer's discretion to purchase the insurance as they see fit.
The insurance policy can be added to your Cart before checkout.
The remake cost of any case with Haus Insurance will be 100% covered as a one time remake with the submission of a NEW impression, intra-oral scan, lab scan, model or stl file. (insurance is not applicable to certain products within our product line. These include full arches, Implant Bar, iBar, dentures, Night guard, Digital Model, Zirconia Discs, Polishing and Grinding Tools, Nano Scan Gels, and DESS Implant Parts etc..)
Remake insurance only covers the originally selected material and prescription (RX) request. Any changes to the material will incur a material difference fee, which will be invoiced separately.
The service of remaking does not cover accessories such as Extra screw and Ti-base, even if they were bought along with the original order.
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.
Haus Insurance is determined as a fixed calculation, automatically assessed by our online system for each transaction, typically amounting to around 10% of the total cost of your online order.
Cart Min Price |
Cart Max Price |
Amount |
$17 |
$50 |
$5 |
$51 |
$100 |
$10 |
$101 |
$150 |
$15 |
$151 |
$200 |
$20 |
$201 |
$250 |
$25 |
$251 |
$300 |
$30 |
$301 |
$350 |
$35 |
$351 |
$400 |
$40 |
$401 |
$450 |
$45 |
$451 |
$500 |
$50 |
$501 |
$550 |
$55 |
$551 |
$600 |
$60 |
$601 |
$650 |
$65 |
$651 |
$700 |
$70 |
$701 |
$750 |
$75 |
$751 |
$800 |
$80 |
$801 |
$850 |
$85 |
$851 |
$900 |
$90 |
$901 |
$950 |
$95 |
$951 |
$1,000 |
$100 |
$1,001 |
$1,050 |
$105 |
$1,051 |
$1,100 |
$110 |
$1,101 |
$1,150 |
$115 |
$1,151 |
$1,200 |
$120 |
$1,201 |
$1,250 |
$125 |
$1,251 |
$1,300 |
$130 |
$1,301 |
$1,350 |
$135 |
$1,351 |
$1,400 |
$140 |
$1,401 |
$1,450 |
$145 |
$1,451 |
$1,500 |
$150 |
$1,501 |
$1,550 |
$155 |
$1,551 |
$1,600 |
$160 |
$1,601 |
$1,650 |
$165 |
$1,651 |
$1,700 |
$170 |
$1,701 |
$1,750 |
$175 |
$1,751 |
$1,800 |
$180 |
$1,801 |
$1,850 |
$185 |
$1,851 |
$1,900 |
$190 |
$1,901 |
$1,950 |
$195 |
$1,951 |
$2,000 |
$200 |
$2,001 |
$2,050 |
$205 |
$2,051 |
$2,100 |
$210 |
$2,101 |
$2,150 |
$215 |
$2,151 |
$2,200 |
$220 |
$2,201 |
$2,250 |
$225 |
$2,251 |
$2,300 |
$230 |
$2,301 |
$2,350 |
$235 |
$2,351 |
$2,400 |
$240 |
$2,401 |
$2,450 |
$245 |
$2,451 |
$2,500 |
$250 |
$2,501 |
$2,550 |
$255 |
$2,551 |
$2,600 |
$260 |
$2,601 |
$2,650 |
$265 |
$2,651 |
$2,700 |
$270 |
$2,701 |
$2,750 |
$275 |
$2,751 |
$2,800 |
$280 |
$2,801 |
$2,850 |
$285 |
$2,851 |
$2,900 |
$290 |
$2,901 |
$2,950 |
$295 |
$2,951 |
$3,000 |
$300 |
$3,001 |
$3,050 |
$305 |
$3,051 |
$3,100 |
$310 |
$3,101 |
$3,150 |
$315 |
$3,151 |
$3,200 |
$320 |
$3,201 |
$3,250 |
$325 |
$3,251 |
$3,300 |
$330 |
$3,301 |
$3,350 |
$335 |
$3,351 |
$3,400 |
$340 |
$3,401 |
$3,450 |
$345 |
$3,451 |
$3,500 |
$350 |
$3,501 |
$3,550 |
$355 |
$3,551 |
$3,600 |
$360 |
$3,601 |
$3,650 |
$365 |
$3,651 |
$3,700 |
$370 |
$3,701 |
$3,750 |
$375 |
$3,751 |
$3,800 |
$380 |
$3,801 |
$3,850 |
$385 |
$3,851 |
$3,900 |
$390 |
$3,901 |
$3,950 |
$395 |
$3,951 |
$4,000 |
$400 |
$4,001 |
$4,050 |
$405 |
$4,051 |
$4,100 |
$410 |
$4,101 |
$4,150 |
$415 |
$4,151 |
$4,200 |
$420 |
$4,201 |
$4,250 |
$425 |
$4,251 |
$4,300 |
$430 |
$4,301 |
$4,350 |
$435 |
$4,351 |
$4,400 |
$440 |
$4,401 |
$4,450 |
$445 |
$4,451 |
$4,500 |
$450 |
It's one year from the date of purchase.
Shipping is not included and is the customer’s responsibility to have items sent back to our milling facility to proceed with the remake claim.
Email our customer service team at info@hausmilling.com.
Please be sure to provide the Order number and Case ID in which the claim will be processed for. Our customer service team will proceed with your claim once the insurance purchase has been verified as well as the new impression/model/intra-oral scan or file is received.
(Order ID can be found in My account.)
Website
Please refer to the guide page (Click)
Provides guidance on resolving login issues.
1. Reset your password: Use the 'Forgot your password' option to reset your password.
2. Login using social media account: If you originally created your account by clicking 'Create account', you will need to login using the social media account (Google, Facebook, Twitter, etc.) you used.
If you are still unable to log in afterwards, please do not hesitate to contact us at (info@hausmilling.com / 833-428-7645).
After adding the eligible products to your cart, click the “Checkout” button. On the right side of the checkout page, you will see a field labeled “Discount code or gift card”. Enter your coupon code there and click “Apply” to activate the discount.
For the Haus Zirconia Disc 3+1 promotion held every Wednesday, no code is required. Simply add the qualifying items to your cart, and the discount will be applied automatically once the conditions are met.
Products
To place an order, first select the product you would like and complete the RX form. Then, go to the Quantity section located above the “Add to Cart” button and select the number of units you need.
If you would like to order a bridge using an Implant Crown and Pontic, please go to the Implant Crown category, select the desired product, and choose the Bridge option within the product options. Then simply enter the number of crowns you need for your case.
We recommend using Miyo stain and glaze.