Once we have completed your work, we will ship the item(s) to you within our turnaround times during regular business hours, Monday - Friday, 8am - 5pm.

CARRIERS 

We use the following carriers to deliver our orders:

UPS

FedEx

ORDER TRACKING

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. 

The rate charged for shipping is based on the weight of your products and location. Before reaching the final checkout page, you will be shown what the cost of shipping will be, and you will the option to terminate your transaction and cancel your order. (Shipping Fees are per Order, not per unit or case)

If a product is temporarily out of stock, we will ship the completed portion of your order. Once the item becomes available and the work is completed, we will ship the remaining items. There will be no additional charges for shipping or handling for the second shipment. This policy applies only to Zirconia Disks and Haus Tools products.


For all other online orders, if a case is placed on hold due to pending customer response, technical support, etc., the entire order will be held until the issue is resolved. By default, orders are shipped together unless the customer requests otherwise.
We do not automatically separate shipments. If we do so at the customer's request, additional shipping fees may apply.

Please email us at info@hausmilling.com to discuss returns, refunds, or exchanges.
Because our work is made to your specifications there is rarely a need or justification for this.

Orders for products such as implant parts, nano scan gel, zirconia burrs, and zirconia blocks placed before 2:00 PM are shipped the same day. Orders placed after 2:00 PM will be shipped the next morning. Shipping is done via ground, which usually takes 3-5 days for delivery.

Our shipping policy aligns with FedEx and UPS regarding weather-related delays. We do not issue credits or refunds for delays caused by weather conditions, as these are beyond our control. For further clarification, we recommend reaching out directly to the courier handling your shipment.

Haus shall not be responsible for any delays or interruptions in the delivery of dental products caused by circumstances beyond its control.

These may include, but are not limited to, the absence or unavailability of the recipient to accept delivery, refusal of delivery, issues related to the consignee, force majeure, actions or decisions by public authorities with real or apparent jurisdiction over facilities, customs inspections or delays, strikes, labor disputes, civil disturbances, disruptions to transportation systems due to adverse weather, natural disasters.

Haus Dental Design & Milling Center is committed to providing quality work and delivering outstanding dental products to our clients. We specialize in full and cut-back crowns, implant crowns, custom abutments, zirconia copings, and other dental solutions.
Questions? Please do not hesitate to contact us today!