Remake Insurance Policy

At Haus Milling Center, we take pride in delivering precision work built to your exact specifications. If an order requires a remake due to a technical error on our end, we will remake it at no additional charge under our warranty policy.

Please note that standard warranty coverage does not extend to remakes that require a new impression, lab scan, intra-oral scan, model, or updated STL file and shade changes. In these instances, coverage is only available if Haus Remake Insurance was added to the original order.

Haus Remake Insurance is an optional service offering one-time remake protection for the specific order on which it was purchased.

Haus Remake Insurance is valid for one year from the date of purchase.

Haus Remake Insurance covers 100% of the remake cost for one remake request for the order in which the insurance was purchased.

Coverage applies when a new impression, intra-oral scan, lab scan, model, or STL file must be submitted for the remake.

The insurance covers only the originally selected material and prescription (RX).

If a different material is selected for the remake, the material price difference will be charged separately.

Haus Remake Insurance does not apply to certain products, including:

• Full Arch
• Implant Bar
• iBar
• Dentures
• Night Guard
• Digital Model
• Zirconia Discs
• Polishing and Grinding Tools
• Nano Scan Gels
• DESS Implant Parts
• Digital Model Resin
• Dental Equipment
• Biomic 3D Brush (Pen)
• Palette
• Sintering Beads
• Sintering Tray
• Electric Mixer

The remake service also does not cover accessories such as Extra Screws and Ti-Bases, even if they were purchased with the original order.

Shipping costs are not included in Haus Remake Insurance.

The customer is responsible for the cost of shipping items back to the Haus Milling facility in order to proceed with a remake claim.

To submit a remake claim, please complete and submit the request form using the button below.

Once the Haus Remake Insurance purchase has been verified and the required new impression, model, scan, or file has been received, Haus Milling will proceed with the claim.